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Quality Integrity Management Responsibilities


1. Management Commitment


In order to more effectively meet customer needs, the general manager decided to establish a quality management system, appoint management representatives, and under the leadership of the general manager, responsible for establishing a documented quality management system and ensuring its effective implementation. The general manager makes a commitment to the customer through the following related activities:


a) Constantly strengthen their quality awareness. Adopt training, publicity materials or meetings to convey the importance of meeting the requirements of customers and relevant laws and regulations to all employees, so that employees understand the meaning and operation mode of the effective operation of the quality system to ensure that the quality system continues to be effective;


b) Develop a quality policy and quality objectives. Form the quality aim of our company, so that employees can clearly define the quality direction and quality;


c) Conduct a management review. Conduct regular or irregular management reviews of the quality management system to ensure that the system continues to be adequate and effective;


d) Provide the necessary resources (including people, finances, materials, technology, etc.) for the establishment, implementation and improvement of the system.


2, focusing on customers


2.1 The company's mission is to "customer-centric, to ensure that customers are the first beneficiaries." Adopt self-assessment and customer assessment methods or approaches, listen to customer feedback and summarize performance to continuously identify and determine customer needs and expectations, and translate them into customer-specific requirements through quality activities (including product, service, process quality management) System and other requirements), improve product quality and service quality to meet customer needs.


2.2 When the existing quality management system and process cannot meet customer requirements, the organization should re-plan the product realization process. Analyze requirements and expectations through market research, forecasting and customer feedback, and consider the laws and regulations related to product production, especially those related to health, safety, and environment, and supplement or revise them in the management review. To meet customer requirements.


3, quality policy


Based on the quality policy, the quality objectives of the quality management system were developed.


Through training, education and other forms to enable all employees to understand, familiarize with, implement and implement quality policy and quality objectives. In order to ensure the realization of the quality policy and quality objectives, the company implements internal audits, management reviews and other activities, and evaluates and evaluates its implementation and suitability and effectiveness.


4, planning


4.1 Quality Objectives


According to the framework prepared by the company's quality policy and the company's production and management objectives and actual conditions, the top management has planned and formulated the decomposition targets of quality objectives and quality systems.


4.2 Quality Planning


In order to meet the requirements of the contract, the company carries out quality planning activities. The content includes:


a) Prepare a quality plan;


b) Identify and equip the necessary controls, processes, equipment (including inspection and test equipment) processes, resources and skills;


c) Ensure compatibility of production, service, inspection and testing procedures and related documentation;


d) Determining appropriate verification at the appropriate stage of product formation;


e) Identify and prepare quality records.


Generally, quality plans for production are performed in accordance with quality manuals, program documentation, and operating procedures. When there is a new product contract, the company should re-schedule the quality planning activities to meet the contractual requirements of the new product.